Loading...
JOB VACANCY

Account Manager - Banking

Profile

ABC TECH Group is a provider of IT consulting services and software development with over 120 + IT professionals located internationally. Our company creates some of the world’s most cutting-edge software products, and we are hiring an Account Manager to join our team. This is a fantastic opportunity to engage in a positive and creative work environment that offers excellent benefits and flexible schedules.

  • POSITION: ACCOUNT MANAGER - BANKING
  • LOCATION: ZAGREB AND VARAŽDIN, CROATIA
  • EMPLOYMENT: Permanent employment with the probation period of 3 months, full-time position
  • POSTED: 12.06.2019.
  • DAYS REMAINING: 0
  • NOTE: Please note that only shortlisted candidates will be notified
  • EMAIL: hr@abc-techgroup.com

JOB DESCRIPTION

  • Account Manager responsibilities include developing long-term relationships with a portfolio of banking clients, connecting with key business executives and stakeholders in the banking sector. Account Manager liaises between banking customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Account Manager performs a variety of tasks, and leads other team members dedicated to meeting the operational needs of assigned banking client segments, and manages and develops banking client accounts to initiate and maintain favorable relationships.
  • Familiarity with a variety of the banking field's concepts, practices, procedures and technology services, and a wide degree of creativity and latitude is expected.

RESPONSIBILITIES

  • Be the primary point of contact and build long-term relationships with banking customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyze customer’s usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Liaise between the customer and internal teams

EDUCATION REQUIREMENTS:

  • Bachelor's degree in business, finance or similar fields.
  • Alternative fields of study that may be accepted: Computer Science or related.

EXPERIENCE REQUIREMENTS:

  • Three (3) + years of account management or other relevant sales experience with banking technology background desirable
  • Prior working experience as Account Manager in the banking industry is advantageous.

OTHER PRE-REQUISITES:

  • Deep digital understanding desirable, understanding of measurement and analytics, content management, digital marketing and internet technology
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Excellent time and project management skills, always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Expert at Microsoft Office Suite
  • Driver’s license
  • Ability to travel

Employer will accept any suitable combination of education, training, or experience.

WE OFFER YOU

  • Work on innovative IT solutions
  • Work for the company in which effectiveness and proactivity are recognized and rewarded
  • Opportunity for education and professional development
  • Competitive salary
  • Flexible sliding working hours

JOIN OUR FORWARD-THINKING INNOVATORS